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Company

Creallo Inc. CEO: Heejoong Kim Business registration: 758-88-01635

144 Gasan Digital 2-ro, Geumcheon-gu, Seoul, Korea, #617

Privacy Policy creallo.com

© Creallo Inc. 2026. All rights reserved.

Terms of Service

Effective 5 October 2026

This English text is a reference translation. The Korean version of these Terms is the governing text. If the two differ in meaning, the Korean version prevails.

Article 1 (Purpose)

These Terms set out the conditions and procedures for using the 3D viewer software “Creallo Atlas” (the “Service”) provided by Creallo Inc. (the “Company”), together with the rights and obligations of the Company and the user.

Article 1-2 (Relationship to Creallo’s terms and policies)

1. Signing in to the Service and uploading files are carried out through the Creallo platform operated by the Company. Accordingly, the handling of personal data is governed by the Company’s Privacy Policy.
2. These Terms cover matters specific to the Service. Matters not addressed here are governed by the Creallo Terms of Use and by applicable law.
3. Where these Terms and the Creallo Terms of Use differ, these Terms prevail in respect of the Service.

Article 2 (Definitions)

1. “Service” means the software installed on the user’s computer that opens, measures and inspects 3D model files and connects to the online features provided by the Company (account sign-in, share links, estimated production cost and the like), together with all services incidental to it.
2. “User” means a person who uses the Service under these Terms.
3. “Account” means the Creallo account issued by the Company for use of the online features.
4. “Share link” means an address created by a user that uploads their model to the Company’s servers so that anyone holding the link may view it without signing in.

Article 3 (Effect and amendment of these Terms)

1. These Terms take effect when posted on a screen of the Service.
2. The Company may amend these Terms to the extent permitted by applicable law. Any amendment will be announced at least 7 days before it takes effect, stating the effective date and the reason. Amendments unfavourable to users will be announced at least 30 days in advance.
3. A user who does not agree to an amendment may stop using the Service and close their account.

Article 4 (What the Service does)

1. Opening and viewing files, measuring dimensions, section views, thickness inspection, geometry diagnosis and STL export are available without signing in and are performed on the user’s own computer.
2. Mesh repair, merging parts and share links require a Creallo account.
3. When an estimated production cost is requested, the Company transmits values derived from the geometry, such as volume and surface area — not the model file itself.
4. The Company may improve, add to or change what the Service does.

Article 5 (Fees)

1. The features currently provided are free of charge.
2. The Company may introduce paid plans for features added in future, with prior notice. Features already provided free of charge will not be made paid retroactively.

Article 6 (Accounts)

1. A user must not give their account credentials to a third party or let a third party use them, and is responsible for loss arising from failure to safeguard the account.
2. A user who becomes aware that their account has been misused must notify the Company immediately and follow its instructions.

Article 7 (User obligations and prohibited conduct)

A user must not do any of the following.

1. Access, or attempt to access, the Company’s servers, networks or software without proper authorisation
2. Probe, disclose or exploit vulnerabilities, attempt intrusion, mount denial-of-service attacks, distribute malware, or otherwise interfere with the stable operation of the Service
3. Generate excessive requests by automated means, or circumvent usage or capacity limits set by the Company
4. Reverse engineer, decompile or disassemble the Service, or attempt to extract its source code, except to the extent expressly permitted by applicable law
5. Defeat or circumvent technical protection measures put in place by the Company, including those for authentication, billing and access control
6. Misappropriate, or obtain or use without authorisation, another person’s account, personal data or design assets
7. Upload, or distribute by share link, files that infringe another person’s intellectual property rights
8. Otherwise act in breach of applicable law or these Terms

Article 8 (Intellectual property)

1. Rights in the Service and in the software, design and trade marks it contains belong to the Company.
2. Rights in model files a user uploads or creates through the Service belong to that user. The Company processes them only to the extent necessary to provide the Service.

Article 9 (User content and share links)

1. Creating a share link uploads the file to the Company’s servers, and anyone holding the link may view it without signing in. Control of the link is the user’s responsibility.
2. A user may revoke a share link at any time.
3. The Company may block access to or delete content that breaches applicable law or infringes the rights of others, without prior notice.

Article 10 (Nature of estimated production cost)

An estimated production cost shown by the Service is a reference figure based on geometric values. It is neither a firm quotation nor an offer. It excludes VAT, delivery, post-processing, minimum order values and the like, and is given for a quantity of one. Whether a part can in fact be manufactured, and at what final price, is determined through a separate quotation process. The Company is not liable for decisions a user makes in reliance on this figure.

Article 11 (Disclaimers)

1. Measurements, diagnostic results and repair results produced by the Service are reference material, and the Company does not warrant their accuracy or completeness. Users are responsible for verifying them independently before making decisions such as manufacturing or placing an order.
2. The Company is not liable for interruption of the Service caused by force majeure, including natural disaster, network failure and power outage.
3. The Company is not liable for loss arising from a user’s breach of Article 7, and may claim compensation from that user for loss caused to the Company thereby.
4. The Company does not intervene in disputes between users, or between a user and a third party.

Article 12 (Limitation of liability)

1. Because the Service is provided free of charge, to the maximum extent permitted by applicable law the Company is not liable to users for indirect loss, special loss or loss of profit.
2. Paragraph 1 does not apply where the Company has acted with intent or gross negligence.

Article 13 (Restriction of use and termination)

Where a user breaches these Terms, the Company may restrict their use of the Service after prior notice. Where conduct poses an immediate risk to the stability of the Service, such as conduct falling within Article 7(1) to 7(5), the Company may suspend use without prior notice and give notice afterwards.

Article 14 (Change and suspension of the Service)

The Company may change or suspend all or part of the Service where operationally or technically necessary. Material changes and discontinuation will be announced 30 days in advance.

Article 15 (Governing law, language and jurisdiction)

These Terms are governed by and construed in accordance with the laws of the Republic of Korea, and any dispute relating to use of the Service is to be brought before the court having jurisdiction under the Civil Procedure Act. These Terms are written in Korean, and the Korean version governs; this English text is provided for convenience only.

Creallo Inc. · 144 Gasan Digital 2-ro, Geumcheon-gu, Seoul, Korea, #617 · Business registration 758-88-01635